Home Member Login Money Back Guarantee Terms & Conditions Contact Us

Quick Links
Features and Benefits
Product Information
White Paper
Request for Quotation
Become a Reseller
Refer a Friend
Vehicle Card Info

"If our product does not do what we say it does, in 30 days we’ll give your money back - no questions asked!"

30-Day Money Back Guarantee

We believe that EZ Trackph can help you in your fleet requirements. That is why we are willing to offer you a 30-day Money Back Guarantee-no questions asked policy. If you’re completely unhappy with the service that we are offering, you can terminate your account and you’ll receive your money back.

» Each customer is entitled to a 15 - day trial period and automatically terminates on the 15th day.

» Guarantee starts on the date your account has been activated and paid for.

» You must pay first before you qualify to our Money-Back Guarantee.

» Full refund of first month and advance payment upon termination.

» No questions asked for account termination.

» Please allow seven days grace period for refund transaction.


Satisfaction Guarantee Terms

Our Satisfaction Guarantee Terms apply to all EZ Trackph patrons and users. By signing up and fulfilling your payment obligations, you automatically make yourself eligible to all the stipulations stated in our Satisfaction Guarantee terms.

If you are dissatisfied with our services and wish to terminate your subscription, let us know within 30 days following your account activation by using the "Account Termination" online form available on our website. Without any additional requirements or explanations, we will completely refund your first monthly fee including your advance payment with no extra charge and no questions asked. Processing of refunds will take seven working days.


Claims receive after 30-days will still be entertained to the best of our capacity but on a case to case basis only. Programs and features created and customized for a client’s particular requirement is not covered by the Money Back Guarantee policy.

Claim Procedures

In order to terminate your account and claim the Money Back Guarantee, the account owner must complete the “Account Termination” online form and submit to us via EZ Trackph.com facility.

Our objective is to refund your claims the soonest possible time and this will take seven working days for all customers situated in the Greater Manila area. However, if an account owner resides outside the National Capitol Region (NCR) upon which sending back the payment would require money order or wire transfer, a 2-4 week processing time is advised. This given timeframe covers the usual processing motion and regular transitory delays depending on the proximity of the subscriber’s location. Moreover, additional processing fees shall apply for wire transfers and money order to cover fees collected by corresponding agencies.

Guarantee Clause

The Money back guarantee is automatically valid for all EZ Trackph subscribers. EZ Trackph reserves the right to modify the present guarantee at any time, without notice. The modifications will be shown on this page.

Accounts terminated by EZ Trackph for violating our Terms and conditions do not qualify for the 30-Day Money Back Guarantee. In other words, if your account is cancelled for spamming or network abuse, you will not be given any refund.

Due to security concerns (such as fraudulent cancellations), all account termination must be done through our online “Account termination” form website facility. Phone calls will not constitute acceptance of any cancellation. You will receive a confirmation upon the cancellation of your account.